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sarah N
1 reviews | Active since Nov 2017
17 Dec 2020, 08:28
Tfg Online order
Placed an order online on the 25th of november and was told my stuff would be delivered to the store before christmas as delivery takes 7-10 days,it is now the 17th of nov and my status is stilling showing with courier, when i enquired in store was told to phone the online dep,tried calling them for days now no answer this is fustrating as those where gifts that i ordered and next week is christmas,i cant be expected to go and spend more money to buy gifts elsewhere. Really ****ed off with their service
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TFG's replyOfficial
17 Dec 2020, 15:11Dear Sarah Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 15:11
Official
Dear Sarah Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team