LQ
Lulamile Q
1 reviews | Active since Jun 2019
17 May 2021, 21:16
Tfg online is the worst online purchasing experience.
Tfg online is the worst online purchasing experience that I have experienced. I Purchased 3 items almost two months ago and they told me I would get two sapparate deliveries because the items are coming from different stores.After 5day of making the online purchase I received 1 item (socks) I am still waiting on the other two items( a cap)and a( t-shirt). .its been 2months I am extremely annoyed because everytime I call to enquir about the two items they tell me they will look into it and contact me. I've spoken with 4 different consultants not a single one made a follow up.
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TFG's replyOfficial
18 May 2021, 08:16 Dear Lulamile Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply18 May 2021, 08:16
Official
Dear Lulamile Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team