SS
Shane S
1 reviews | Active since Jul 2020
13 Jul 2020, 20:36
Tfg online bad service!
How do you have stock on your websites and let people place an order, just to get an email a few days later that you do not have stock!! And this is not the 1st time this is happening just PATHETIC!
POOR SERVICE!
We're so sorry to tell you that we have not been able to source one or more of the products in your order p*** placed on 09 July 2020. We have tried to find it in several stores, but due to high demand, we were not successful.
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TFG's replyOfficial
17 Sept 2020, 10:13Dear Shane
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply17 Sept 2020, 10:13
Official
Dear Shane
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team