M&EM&E
Michael & Elmi Michael & Elmi

1 reviews | Active since Apr 2017

11 Mar 2023, 10:35

Tfg online account disaster

One can only say *********** customer care and trf money account . Better training or understand there own products would be better. I am an existing client but need to purchase at coricraft using the ftg money account. Online application done over a week ago , after numerous calls to customer care and messages and emails as requested . Send all docs , statements and ID to email as per message . *** that now they want me to send to forensics. Rally, customer care is a bunch of idiots working. No less than me Opened over a week ago a tfg

0
Replies (2)
TFG
TFG's reply11 Mar 2023, 10:59
Official
 Dear Michael 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team
 
M&EM&E
Michael & Elmi Michael & Elmi's update14 Mar 2023, 18:06
Reviewer Update
Hi , this case number has been closed but never resolved.
Worked service they have. Never get back , slow . Disgusting.