TFG one to one contract not activing my number

i cancelled my Tfg one to one contract a month ago , my number is now deactivated and I was told it will take 24 hours however when I call today I am told I need to wait for 6 working days , what nonsense is this REALLY ,I have 2 young kids at school and I am single parent I cannot go another day without my number working , I use the same number for work purposes . This is the worst service I have ever experienced EVER , how do you people think that this is ok . I don't owe you please active my number . I regret taking up this contract coz when u cancel you are held ransom . Your call centre agents are soo useless . Being a loyal TFG customer this is not the way to treat your customers really I AM APPAULED