TFG ****med me my money through Bash

I used the @TFGZA app Bash (most regrettable mistake of my life) on 01/07/23.After making a payment, i never received the items i had bought.They have since promised to pay after i had resorted to Twtter. To this day they are ignoring my emails, exactly 45 days after. I am really drained, don't know what else to do😭