TFG - MARKHAM'S

I have paid up my account on the 20/11/2018 i received my paid up letter, however my name is still on the credit bureau and its still showing i have an outstanding amount of R1020.00 and TFG is still trying to deduct R150 a month. and apparently im 9 months behind payment. i tried calling Norton's and TFG customer care and both parties assured me on they side its up to date and but don't know why it's still showing. However I will need to speak to Trans-union because they didn't update their system.. So i tried telling that ******** idiot agent from TFG if TFG don't submit the necessary documents to Trans-union they wouldn't know to update my credit status. but that f***ing A**H*** cut the call on me because TFG don't care about clients and there needs and im not even a client anymore. I find it strange that when it's time to pay whether it's monies for the arrears or just the normal payment the system is fully updated and works 100%. But went it's time to sort out TFG's F*** ups the system is slow and will take a few days to update or they do not know what could be the problem.(But TFG actually means months or even years to sort your issue out). Please send your agents for proper training on the product and policies as well as customer service. I will be going to the news agency as well posting this on every social media platform there is. TFG will be contacted by my lawyer and now it's time for TFG to start paying me admin and lawyers fees for all the running around and phone calls as well as damages to my name. My REF NO: TF ******. TFG you guys are the worst and would not refer you'll to any hard working ,honest people. YOU GUYS ARE ******* AND DON"T DESERVE THE SUPPORT OF THE PEOPLE.