TFG makes me grumpy!

Coffee is important. I need a solid injection of caffein to start my day. Without my coffee I get very grumpy. My answer to this is a Breville Barista Express which I bought from @home. It’s a nice piece of kit. Expensive but it delivers a good kick of caffein. For the uninitiated there is a gasket which will need to be replaced at some stage. It’s a silicone ring that the portafilter seals against to sustain the pressure in the system. The part is called a Silicone steam ring and costs R79. I visit the @home website and see that it is available at the Gateway store. Awesomeness. I zoom down to the store and they tell me that they do not have the part. Undeterred and driven by my morning ritual I go back to the website and see that the gasket is available at the Ballito store. They tell me that it is not in stock either. Another wasted trip. How can the website be so wrong? After a bit of surfing around Hellopeter and Facebook I find a torrent of unpleasant reviews of @home. It’s all starting to make sense. So I visit my closest @home store at La Lucia and ask them to order the part for me. A week later I get a call: “Sorry we do not have the part but when it arrives we will let you know”. “When will it arrive” “I have no idea” I am not giving up on this one just yet. “So will it get here this week, this year of next year?” “No idea - but don’t worry we will let you know” My reality now is that I am stuck with a R10K expresso machine that does not work because TFG cannot supply me with a R79 spare. Folks - do not buy high-end appliances from @home. You could end up grumpy like me.