OM
Omphile M
1 reviews | Active since Nov 2019
28 Mar 2022, 16:47
Tfg magazine cancellation *****s
I want my money back, I cancelled the stupid magazine last year and been billed still…it hasn’t been cancelled and my money keeps being debited! I’ve been a loyal member but due to this I’m going to be cancelling it and further reporting you to the ombudsman..
What you’re doing is *****, your cancellation process is **********
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TFG's replyOfficial
28 Mar 2022, 16:53 Dear Omphile
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Mar 2022, 16:53
Official
Dear Omphile
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team