PS
Pat S
1 reviews | Active since Jul 2021
05 Jul 2021, 11:49
TFG is ***********
The tfg call centre consultants are ***********. I called with an issue for online shopping and it has been over a week and nobody is available to offer me answers or solutions. I have lost money and they are not giving me a refund or offering me a voucher. Please be wary when shopping online because they will give you the run around.
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TFG's replyOfficial
05 Jul 2021, 17:04Good day Pat Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply05 Jul 2021, 17:04
Official
Good day Pat Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team