NZ
Nompilo Z
1 reviews | Active since Dec 2019
05 Dec 2019, 07:05
TFG is Huge Disappointment
I ordered a pair of jeans from Sportscene on the 28th of November got an email on the 29th that I'll get my parcel soon its on its way to the courier. Order p*** and parcel *** with courier its 5 days already no sms from courier company nothing I need someone to tell me where my parcel is at because when I contact the courier company they busy telling me about waybill number that I haven't received till today these people are so unprofessional HUGE DISAPPOINTMENT SOMEONE NEEDS TO FIX THIS DON'T MAKE PROMISES YOU CAN'T KEEP
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TFG's replyOfficial
06 Dec 2019, 08:39Dear Nompilo Zulu
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply06 Dec 2019, 08:39
Official
Dear Nompilo Zulu
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team