TFG is harassing me

TFG is hounding, even harassing me. For years I have been a loyal customer who has handled my credit well. Recently, because life happens, I was unable to make a payment. I got a phone call around 7am in the morning on Saturday where I told the woman on the other end of the line that I would catch up with my payments this month. Then, I thought it was resolved. But I got another call yesterday, and had to repeat the same thing. The woman on the other end of the line proceeded to read me a very long essay, and when I emphasized the fact that I had already discussed an arrangement with someone, she hung up on me, despite my not being rude to her. Then, this morning, during a work meeting, I got another call. This time from a man. I told him that I had already discussed this twice already, and that he was now disrupting my work. Now, they are sending SMSes, and I feel like I am now being harassed. They know my record. They know that I service my account regularly, and that my being unable to pay is an irregularity. I asked the woman I spoke to yesterday to make a note of my commitment to pay, so that I would not be harassed further, but that was to no avail. I am being harassed. That time, I have only missed one payment, and they are behaving like I am delinquent when it comes to maintaining my account. I am disappointed. I really support this brand, but if this is how they are going to be, I may as well join everyone else and buy from Shein. Seriously. They haven't even had the decency to correct how they spell my name. It's all a let down, and I question my support for them. Cannot wait to pay up and close the account. I DO NOT recommend them.