AZ
Andiswa Z
1 reviews | Active since May 2018
14 Sept 2021, 17:10
TFG is false advertising !!!!!!!!!!!!
I am still waiting for the feedback regarding an email that i received on the 08th of September with a promotion code GET35% of at checkout when making a purchase on TFG world items. Please sort it out ASAP. You can't mislead customers with invalid promo code.
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Replies (2)
TFG's replyOfficial
14 Sept 2021, 17:35Good day Andiswa Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply14 Sept 2021, 17:35
Official
Good day Andiswa Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
AZ
Andiswa Z's updateReviewer Update
14 Sept 2021, 17:37This is what you guys said last week!
AZ
Andiswa Z's update14 Sept 2021, 17:37
Reviewer Update
This is what you guys said last week!