TFG is awful

This place is quick to call me when they want to shove a promotion down my throat or demand money when im 20 minutes late on a payment... But when I request to settle up my account and close it...I dont hear a peep for 7 days. I cant reach them on the phone they ignore my emails. Super pathetic Im so tired of this company. Handing out debt to teenagers and crippling our economy while taking every advantage they can of people. Pathetic