BN
Busi N

1 reviews | Active since Feb 2020

27 Feb 2020, 09:08

TFG is a ****

I ordered a sneaker on Sunday. Made payment and whenever I checked the order status it said “processing”. I sent them an email to enquirer and they said it takes 3- 5 days to process. Today I get an email saying the order was canceled cause the stock was damaged. The order was meant to be a gift for someone so now there’s no gift and TFG has not refunded my money.

0
Replies (1)
TFG
TFG's reply27 Feb 2020, 13:31
Official
Dear Busi Nabi 

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.

Kind Regards
TFG Customer Support Team