TFG INSURANCE - POOR SERVICE DONT JOIN THEIR INSURANCE

In 2020 February I bought a phone at Exact and I insured it. Today 2026 five years later when I want to lodge a claim they are telling me about slip or box which I lost. I've been paying for phone insurance for 5 years and I can't claim my phone because they can't access my EMEI number.

From the 15th of Jan until today they can't assist with EMEI number. I've been at Exact Richard's bay the whole day going back and forward with customer service, The stuff in Richard's bay were friendly .

Don't insure your phone with TFG