MM
Melusi M
1 reviews | Active since Jul 2019
18 Feb 2021, 14:39
TFG Insurance is a ****
My girlfriend was in hospital last year and her phone was ******. We logged the incident since she had insurance with TFG last year. The claim was logged at Foschini Rosebank last year and till this day, the claim hasn't been processed. She is still paying for the insurance to make it even worse. When we phone, they keep on transferring the calls saying they will get back to us.
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TFG's replyOfficial
18 Feb 2021, 16:47Dear Melusi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply18 Feb 2021, 16:47
Official
Dear Melusi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team