1 reviews | Active since Aug 2017

13 Dec 2021, 17:05

Tfg insurance and exact shop

I claim a phone water damage on my insurance, they are not solving my problem its been 2 months now since 20 October but they keep on debiting the insurance amount every month ..when i enquire about insurance they giving me difference story they didn't get the claim last time they said they still waiting for my id copy and sleep i went back to the shop still ...they said they sent it on a place till now ....don't have a phone please help me...

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Replies (1)
TFG
TFG's reply14 Dec 2021, 07:49
Official
 Dear Thembi Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team