NE
Nthabiseng E

1 reviews | Active since Nov 2018

10 Dec 2020, 14:54

TFG Insurance

Almost 2 months fighting for feedback on my ring, the TFG Insurance takes over a week to get a welcome letter from one of their departments to finalize my claim. In all honesty they shouldn't call it a department when clearly it looks like only one person is working there. I am so frustrated and angry that i want to cancel the whole damn thing and let the credit my account back.

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Replies (1)
TFG
TFG's reply11 Dec 2020, 08:22
Official
Dear Nthabiseng  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team