PS
Pinky S
1 reviews | Active since May 2016
09 Jun 2020, 10:46
TFG INSURANCE
I had an account with american swiss for a very long time , at the beginning of this year i paid up the account with the intention to close it completely somehow it slip my mind , two months later i noticed that i was still being billed for a certain insurance and i i phoned them on the 19/03/2020 and i was told that a year ago i took an insurance policy for what i don't know and i told them that don't remember taking an insurance and i requested the voice call to be sent to me and still today i have not received anything and when i phoned i'm put all over and every body don't know or they says i will be called back and this is not right as i want my money back
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TFG's replyOfficial
31 Aug 2020, 15:54Dear Pinky Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply31 Aug 2020, 15:54
Official
Dear Pinky Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
PS
Pinky S's updateReviewer Update
08 Sept 2020, 08:05good day
as of today no one has ever contacted me because your store is a very bad store just like each and every day i was told that my matter will escalated and someone will contact me as soon as possible but it never happened even my so called voice record i have never ever heard it . ?Going forward you will never caught me shopping at any TFG shops and will be spreading the word about you professionalism and treatment toward customers .
as of today no one has ever contacted me because your store is a very bad store just like each and every day i was told that my matter will escalated and someone will contact me as soon as possible but it never happened even my so called voice record i have never ever heard it . ?Going forward you will never caught me shopping at any TFG shops and will be spreading the word about you professionalism and treatment toward customers .
PS
Pinky S's update08 Sept 2020, 08:05
Reviewer Update
good day
as of today no one has ever contacted me because your store is a very bad store just like each and every day i was told that my matter will escalated and someone will contact me as soon as possible but it never happened even my so called voice record i have never ever heard it . ?Going forward you will never caught me shopping at any TFG shops and will be spreading the word about you professionalism and treatment toward customers .
as of today no one has ever contacted me because your store is a very bad store just like each and every day i was told that my matter will escalated and someone will contact me as soon as possible but it never happened even my so called voice record i have never ever heard it . ?Going forward you will never caught me shopping at any TFG shops and will be spreading the word about you professionalism and treatment toward customers .