ND
Nkosinathi D
1 reviews | Active since Feb 2019
07 Feb 2019, 11:13
TFG INSURANCE
Worst cellphone insurance ever, launched my claim on the 16th of January till today O haven't received any claim number. They keep making excuses and in all that I'm the one phone them and follow whereas they keep debiting my account
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
22 Feb 2019, 16:48Good day Nkosinathi D,
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
We are so sorry to hear about this and this is definitely not the kind of experience we aim to give our Customers!
Your details have been sent to the Insurance Department who will contact you directly with a resolution.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
We are so sorry to hear about this and this is definitely not the kind of experience we aim to give our Customers!
Your details have been sent to the Insurance Department who will contact you directly with a resolution.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
TFG's reply22 Feb 2019, 16:48
Official
Good day Nkosinathi D,
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
We are so sorry to hear about this and this is definitely not the kind of experience we aim to give our Customers!
Your details have been sent to the Insurance Department who will contact you directly with a resolution.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team
Please accept our sincere apologies for the delay in responding to your comment. Due to a technical problem we were unable to access the portal.
We are so sorry to hear about this and this is definitely not the kind of experience we aim to give our Customers!
Your details have been sent to the Insurance Department who will contact you directly with a resolution.
Thank you for contacting us regarding this.
Kind Regards
The Customer Support Team