1 reviews | Active since Oct 2016

07 Dec 2017, 18:21

TFG INCONVENIENCE

Just called tfg call centre to get my account t number to add them as a beneficiary and when I failed the questions their system asked me my account was blocked ...

This is utter nonsense the information I provided them with is what I used to open my account two months ago.

TFG just proves again how challenging they can be what it comes to customer service...

Next time you need an account please think twice before using the TFG group.

0
Replies (1)
TFG
TFG's reply10 Dec 2017, 10:14
Official

Good day andries-hj-kleynhans

Thank you for your comment.

The information has been brought to our attention and will be escalated to the Customer Service department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team