TFG has invaded my privacy and contravened the POPI ACT – BEWARE!!!!!!

With GREAT difficulty, I tried to open and account with the TFG group – from sending them all my documents via their whatsapp group, to them acknowledging and then getting calls to say not received…this went on for weeks!

Finally, I get an SMS to say approved to to get to a TFG store to collect card with my ID. NOTE, I APP**** FOR MY ACCOUNT WITH MY FIRST ISSUED GREENBOOK ID – I CANT SEEM TO DFIND MY CARD ID. I walk into Sport scene Tokai on Monday with the same ID I used to apply for my account and they said they CANNOT give me my account card! WHY? Because the ID they have on their su=ytem does not match the ID I used to apply for the account. How is that possible? I showed them the TFG whatsapp of the documents I sent - the Photo they have on their system shows a photo of a year ago! HOW IS IT POSSIBLE THEY HAVE A PHOTO ON THEIR SYSTEM OF ME THAT I HAVE NEVER ISSUED TO THEM AND USING THAT TO VERIFY MY IDENTITY! THE id I PROVIDED WAS A PHOT OF VERY LONG AGO, WHICH I STILL USE ALL THE TIME WHEN AN id IS REQUIRED, WHY WOULD tfg HAVE A PHOTO OF ME THAT IS NOT ON MY id I SUBMITTED!