TFG Group Products

I have had an account now for more than an year.

I have purchased 3 of the Mobicell cellphones on my account at Hi Sence. None of them are in a working condition at this present time.

If it is not a boot loop problem then it simply does not want to switch on within a few months. When I tried to get the first one fixed which I bought on ACCOUNT they said I need to have the physical receipt for them to repair it. Really it shows on my statement? One of them are in for repairs at the moment as I kept the receipt this time.

Markhams I purchased clothing. The buttons on pants and shirts all fall off within a few months. I don't do anything special as all my clothes from other suppliers are fine.

The shoe sole did not even last 1 months. The shoes are not usable. The first pair I bought lasted at least 6 months before the soles were completely gone due to the inexpensive glue they use.

Exact I also purchased shoes and the same happened. They gave me a refund but still why sell inferior products at such prices.

Every month I pay my account but I realised when I looked at the statement that they have charged me hundreds of rands in fees. Be really careful and review your statement.

They charge you for sending you an email. They also cant wait to call clients. If you pay on the 2nd and not the 1st. For .e.g. My account is up to date but in Nov. they charged R20 for email, R20 for phone call, R2.80 for an sms and R10.80 SERVICE FEE this is excluding the normal interest.

FYI please do check your statements and add all the fees they charge you. This is absolutely ridiculous.

I am not at all a happy client and think that the TFG group products, quality and service are inferior when I compare it to others. Soon I will close my account and not that 1 persons matters to them but please do check your statements and add up or compare for yourselves the additional fees they charge and quality of products with other companies.