MM
Motheo M
1 reviews | Active since Jan 2021
04 Mar 2023, 00:02
TFG group a money making scheme to de***** the needy!!!!!!
I opened an account all was fine until I downloaded the bash app and saw so many card purchases that I know nothing of. The card purchases are done in Mafikeng but my card is with me in Gauteng. I pay but my debt increases. I tried calling but no help whatsoever. TFG group is running a ****. They told me to pay R500 per month which I do but they say I needed to pay more which adds crazy interests. These people are of no help but they'll call you 10+ times a day just so that they can add to the money you owe talk less of sms's I get about 20+ a day which I'm also charged
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Replies (2)
TFG's replyOfficial
04 Mar 2023, 07:56 Dear Motheo
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply04 Mar 2023, 07:56
Official
Dear Motheo
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
MM
Motheo M's updateReviewer Update
07 Mar 2023, 14:47You write a response here for show but nothing has been done. No phone call received on my end no way forward. You give the impression that you have matters resolved while infact this response is just for show. Tell me how things can be bought in a place that I opened an account even while I'm in another province and having my card with me. Do you people use our accounts to buy things?
MM
Motheo M's update07 Mar 2023, 14:47
Reviewer Update
You write a response here for show but nothing has been done. No phone call received on my end no way forward. You give the impression that you have matters resolved while infact this response is just for show. Tell me how things can be bought in a place that I opened an account even while I'm in another province and having my card with me. Do you people use our accounts to buy things?