JC
Joshim C
1 reviews | Active since May 2020
06 Mar 2021, 13:16
TFG GREED and INCOMPETENCY
I closed my account in April 2020. The teller called TFG offices and confirmed the account was closed.. Somehow the account managed to build up interest between march 2020 to Jan 2021. This put me in delinquent status during February after I settled the account once again in Jan the account was "closed". Now I have a missed payment showing up on my credit record during a time that I am trying to buy a house. Most ridiculously useless company I have ever worked with. You need to rectify this TFG
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TFG's replyOfficial
07 Mar 2021, 12:28Dear Joshim Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply07 Mar 2021, 12:28
Official
Dear Joshim Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team