1 reviews | Active since Mar 2018
TFG - ********** ACTIVITIES - ADD 3RD PARTY PRODUCTS ONTO UNSUSPECTING CONSUMERS ACCOUNTS WITHOUT THE CONSENT OF ACKNOWLEDGEMENT
TFG will go to any length to make a quick "Buck" at the expense of their devoted customers. They just add third-party products to customers' accounts without their knowledge or approval, and then they have a cunning habit of shifting responsibility to third-party recipients. Let the record indicate that I have no contractual relationship with these aforementioned third-party beneficiaries - they use this tactic to persuade you not to pursue their ********** and ********* activities. My neighborhood does not receive mail and has only received it on rare occasions since 2017, but TFG added an escapes magazine to my account without my knowledge or agreement. When I caught them on the 20.05.2021 - CAS-324242, the customer service supervisor Joel informed me that the issue will be fixed within a few business days. After 40 calls and 5 weeks, nothing has been done. I've called TFG three times a week since and still haven't received a response; you just get the runaround! You are shuffled from "Tom" to "Jerry" - this is their standard operating procedure - they continue to claim that they have escalated the ********** activities to third-party entities in an attempt to make you believe that something is being done about it when, in fact, nothing is being done - 5 weeks and 40 phone conversations later, NOTHING HAS BEEN DONE ABOUT THEIR ********** ACTIVITIES.
