ST
Sesethu T

1 reviews | Active since Nov 2015

20 Jul 2017, 16:26

TFG *****

<p>I have a sportscene account .. I had a limit of R10 000 and it seems like my limit has been increased without my knowledge . Who gave TFG the consent to increase my account because I never agreed or received a request to increase my limit . What you are doing with my account is ***** . This is misleading especially when doing a purchase because the credit provided is still high so to my knowledge my account is in order . I tried to call customer service for 2 consegetive days and I have been transferred from one agent to another no one is interested in assisting and the cal l was dropped . I'm disappointed with TFG such a big company running a pre school .</p>

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Replies (1)
TFG
TFG's reply20 Jul 2017, 16:34
Official

Good day Sesethu

Thank you for your comment.

The information has been brought to our attention and has been escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team