PH
Prelina H
1 reviews | Active since Nov 2018
27 Nov 2021, 21:14
TFG foshini robbing is with additional charges!!!!
This group of company are robbing people. I can't behoove this. I have not used my account in months and today I logged on to see if it's almost paid off. To my surprise it's ZERO!!!!! Becos TFG is charging me R2.80 for sms sent 3 times a week which I NEVER asked for and they charge me R15 for statements which is THEIR responsibility regardless and charges for calls I NEVER received!!!! What is this bunch of ******* about??? Just charge people as they feel like??? I'm taking this further and will get an attorney to deal with this *****ING!!!
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TFG's replyOfficial
28 Nov 2021, 07:45 Dear Prelina Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Nov 2021, 07:45
Official
Dear Prelina Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team