VM
Victor M
1 reviews | Active since May 2021
23 May 2022, 10:38
TFG FOSCHINI INCOMPETENCE
I fell behind on my payments due to loosing my job. My account was handed over to DMC Evolution, nothing wrong so far.
I eventually payed my debt and settled it, but TFG has no interest in removing that debt from my ITC
As a result i cant qualify for anything, not only that, when i call DMC they refer me to TFG, when i call TFG they refer me to DMC. But on ITC it clearly shows that i still owe TFG, not DMC, DMC REMOVED ME AFTER I PAYED UP
Just do the right thing TFG so i can start rebuilding my life. You have your money, gimme my credit score back!!
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TFG's replyOfficial
23 May 2022, 10:43Good day Victor
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
TFG's reply23 May 2022, 10:43
Official
Good day Victor
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team