TM
Thembeka M
1 reviews | Active since Mar 2021
04 Mar 2021, 18:45
TFG FINRITE insurance did not approve my claim but they are still debiting their premium
I submitted an insurance claim after losing my jewelery last year August 2020, until today I have not received my jewelery but they are still taking the insurance money from my account without fail
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TFG's replyOfficial
05 Mar 2021, 08:35Dear Thembeka
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply05 Mar 2021, 08:35
Official
Dear Thembeka
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team