RM
Rilwele M
1 reviews | Active since May 2020
21 Sept 2020, 09:01
TFG false online adverti*****t.
I ordered an item that was "in stock" online. Once I've paid, three days later i am told the item is no longer available, when i checked online, the item still said "in stock". What false adverti*****t TFG has, im stunned. This has happened to me twice in just two weeks. My family and I will never use TFG online shopping ever again!!! To top it off, they take two weeks to reverse my money back into my account, this being after countless calls to their "not very friendly call center assistants"
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TFG's replyOfficial
22 Sept 2020, 10:51Dear Rilwele Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply22 Sept 2020, 10:51
Official
Dear Rilwele Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team