1 reviews | Active since Sept 2016
TFG does not keep to their own T's & C'so | No Refunding of your money in your TFG account
<p>Why is it impossible to get my money back and close my account?</p> <p> </p> <p>My account is in a credit with you and all required documents have been sent to you weeks back for my account to be closed but I hear nothing back from you despite several follow up mails in response to your mail. </p> <p> </p> <p>What the heck is going on in TFG customer service?</p> <p>Why have you decided to stop responding to my mails once you had all the required documents you requested?</p> <p> </p> <p>I still need my account closed </p> <p>I still need my money paid back to me... and be warned if you charged me any account fees during my positive ballance period with you because then you'll have the CPA and FAIS act against you also. </p> <p> </p> <p>Get this sorted now please. You are costing me money trying to get my money bac**** </p>
Good Day neville-ferreira,
Thank you for raising this concern. Your comment has been escalated to the Refunds Department and a consultant will be in contact with you soon.
Please feel free to contact us should you have any further questions.
Regards
Customer Support Team
Good Day neville-ferreira,
Thank you for raising this concern. Your comment has been escalated to the Refunds Department and a consultant will be in contact with you soon.
Please feel free to contact us should you have any further questions.
Regards
Customer Support Team
Good day neville-ferreira,
We would like to confirm that you have contacted by Shereen Fernandez regarding your enquiry and that she will be liaising with you in future.
Thank you for contacting us in this regard.
Regards
Customer Support Team
Good day neville-ferreira,
We would like to confirm that you have contacted by Shereen Fernandez regarding your enquiry and that she will be liaising with you in future.
Thank you for contacting us in this regard.
Regards
Customer Support Team
