GR
Gwennith R
1 reviews | Active since Feb 2017
01 Feb 2022, 14:54
TFG
With regard to the reference number CS-592516 relating to TFG jewelery insurance how are they solving my case, on the 25 Jan they wrote an email saying they will resolve my matter but no one has called nor made any measures of communication. Are they willing to assist me with the above complain. I would like to get the recording of my conversation with the agent who assisted me when he opened the insurance for me. How is my claim being resolved? What is the way forward.
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TFG's replyOfficial
01 Feb 2022, 15:01 Dear Gwennith Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply01 Feb 2022, 15:01
Official
Dear Gwennith Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team