RP
Roy P
1 reviews | Active since Aug 2020
05 Jan 2021, 15:29
TFG Delivery standard has detriorated.
The Foschini group's delivery system has really gone to the dogs. All items they deliver are always late now. You can't even buy a birthday gift because it won't arrive on time. You can literally buy an item today and it will probably arrive after 3 weeks if you're lucky.
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Replies (2)RP
Roy P's updateReviewer Update
06 Jan 2021, 09:14My Parcel has still not been delivered. The item is a birthday present but now there's no present to complete the birthday. I don't think I will use these services again because this is the second time this is happening. Not a happy customer.
RP
Roy P's update06 Jan 2021, 09:14
Reviewer Update
My Parcel has still not been delivered. The item is a birthday present but now there's no present to complete the birthday. I don't think I will use these services again because this is the second time this is happening. Not a happy customer.
TFG's replyOfficial
06 Jan 2021, 09:58Dear Roy Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply06 Jan 2021, 09:58
Official
Dear Roy Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team