KM
Kwazi M
1 reviews | Active since Sept 2015
26 Feb 2019, 19:28
TFG delivering completely wrong item
Shocking service from TFG! I bought a pair of Ray-Ban Hexagonal sunglasses online from Archive, they delivered the ugliest Aviator sunglasses I've ever seen! I mean the two couldn't be more different, It amazes me how they can mistakenly deliver the wrong sunglasses.
Even on the delivery form it states Hexagonal! This is such an inconvenience!
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TFG's replyOfficial
27 Feb 2019, 09:12We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Thanks,
The Customer Support Team
Thanks,
The Customer Support Team
Best regards,
TFG's reply27 Feb 2019, 09:12
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Thanks,
The Customer Support Team
Thanks,
The Customer Support Team
Best regards,