1 reviews | Active since May 2023
TFG DAYLIGHT ******S AND HEAD OFFICE CANT HELP MANAGERS REFUSE TO COME ASSIST ON CALLS THEY DROP THE CALLS ON YOU
PLEASE I WONT LIE I HOPE THIS SIGHT CAN HELP ME THIS IS THE WORST CHOICE I COULD EVER MAKE TO OPEN THIS ACCOUNT I NEED HELP I ASKED SOMEONE AND THEY ADVISED ME WRONG THE ACCOUNT IS AWESOME AND THE SHOPS U CAN PURCHASE FROM ARE ALL THE SHOPS I NORMALLY BUY CASH FROM BUT I WANA BUILD A CREDIT SCORE AND ASKED SOMEONE HOW DO I GO ABOUT IT THIS SEEMED TO BE THE BEST OPTION FOR ME CAUSE THIS GROUP HAS ALL THE SHOPS I NORMALLY PURCHASE FROM BUT FALSE ADVERTISED I WAS TOLD ON OPENING THE ACCOUNT AND READ ONLINE R1500 VOUCHER ON NEW ACCOUNTS WHICH WILL BE GIVEN AND BROCKEN UP WITH EACH PURCHASE SO I OPENED IT I ARRIVE AT SPORTCENE IN SOUTHDALE I MAKE MY FIRST PURCHASE AND IM TOLD TO PAY 15% ON MY FIRST PURCHASE TO SEE IF I COULD AFFORD MY ACCOUNT IT BEING MY FIRST TIME I SAID FINE WENT NEXT DOOR TO A SHOP CALLED SNEAKER FACTORY IN SOUTHDALE MALL AND WANTED TO MAKE MY SECOND PURCHASE AND HE ASKED ALSO FOR 15% IN CASH OF WHAT IM BUYING IN CASH SO I LEFT IT I GET A CALL FROM HEAD OFFICE TFG I THINK WOWWW WHAT GREAT SERVICE CAUSE THEY CALLED TO ASK ABOUT MY EXPERIENCE AND I ASK THE GUY ABOUT THE 15% HE SAID YESS ITS TRUE ON FIRST PURCHASE I CAN GO BACK AND BUY AND IF THEY ASK AGAIN I SHOULD CALL HEAD OFFICE I DRIVE 40KM TO THE CENTRE SPEAK TO A AWESOME GENTLEMAN JABULANI AT SNEAKER FACTORY SYSTEM ASKS ME THE SAME THING I TELL JABU CALL HEAD OFFICE A LADY ANSWERS HANGS UP ON ME BECAUSE SHE REFUSED TO HELP NE I CALL AGAIN A LADY NAMED XOYELISA ANSWERS I EXPLAIN TO HER THE STORY SHE CANT ASSIST ME SO I ASK TO SPEAK TO A SUPERIOR HIS NAME WAS GARY HE REFUSED TO COME TO THE AND AGAIN THEY HANG UP ON ME SND IVE WORKED IN A CALL CENTRE SO KNOW NOT TO USE FOWL LANGUAGE BUT NO ONE COULD GIVE ME A ANSWER THEY JUST SAY SORRY BUT IM GETTING ****** I BUY SOMETHING FOR R650 THEY TAKE IT OFF MY CARD AND I MUST STILL PAY A EXTRA 15% IN CASH SO THEY CAN SEE IF I CAN AFFORD TO PAY THEM WHY MY GOD AND I STILL HAVE TO PAY THE R650 BACK AT THE END OF THE MONTH WITH INTEREST CAUSE THE LADY PUTS IT UNDER 12 MONTHS DOESNT ASK ME HOW MONTHS AND TELLS ME SORRY SHE CANT RE DO IT AND GOES ON LUNCH PLEASE DONT ROB US TFG WE CANT PAY THE FULL AMOUNT OF A SHOP ITEM WITH YOUR CARD AND THEN STILL GIVE A A 15% CASH TO PROVE TO YOU GUYS WE CAN AFFORD TO PAY U GUYS I CAN RATHER BUY CASH AND PAY THE NORMAL PRICE I DONT NEED TO PROVE ANYTHING TO YOU GUYS I HAVE A TRUEWORTHS ACCOUNT AND AWESOME THEY DONT ROB NO ONE IM GONA PAY WHATEVER IS OUTSTANSTANDING ON TFG CARD BUT WILL NEVER USE U GUYS I BEG U GUYS THIS ACCOUNT IS AWESOME WITH ALL THE SHOPS U CAN PURCHASE FROM BUT HEAD OFFICE STAFF DOESNT CARE TO HELP AND THERES NO VOUCHER U ACTUALLY PAY 15% EXTRA ON EVERY PURCHASE TILL YOUR FIRST INSTALLMENT I WISH SOMEONE CAN HELP ME IN TFG BUT THE STAFF AND SUPERIORS DONT WANT TO COME TO THE PHONE GARY FOR A MANAGER YOU THROWING THIS COMPANY DOWN NO SERVICE AT ALL
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
Great to hear that you had a positive experience with our company!
Thank you for sharing your feedback. We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team
Great to hear that you had a positive experience with our company!
Thank you for sharing your feedback. We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team
