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Sharon M
1 reviews | Active since Mar 2019
06 Apr 2021, 12:40
TFG customer services very disappointing
Hi
My laptop was handed in on the 23th of Feb 2021 until today it is not fixed what is the use of having an insurance when it takes then so long to respond or fix my laptop it is more 4 weeks already. I received a ref number RM305095 but i have received any feedback from anyone.
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Replies (2)
TFG's replyOfficial
06 Apr 2021, 17:19Dear Sharon Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply06 Apr 2021, 17:19
Official
Dear Sharon Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
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Sharon M's updateReviewer Update
06 Apr 2021, 19:30I hope this will be sorted I have been patient enough and my patience is really running out.
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Sharon M's update06 Apr 2021, 19:30
Reviewer Update
I hope this will be sorted I have been patient enough and my patience is really running out.