ZS
Zulfa S
1 reviews | Active since Jul 2021
18 Jan 2023, 18:31
TFG customer service sucks
I've had issues with tfg regarding my mtn cellphone contract, where my mobile was ****** and I have requested since the 4th of January 2023 fora new Sim card or my number to be diverted. All I have been told is that the matter has been escalated but up until today the 18th I have had no resolution only excuses, but come month end they will bill me for services i have not been able to use due to their atrocious customerservice! TFG all I want is for this to be resolved ASAP as I am losing business because of this disgusting service I have received over the last two and half weeks!
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
19 Jan 2023, 13:44Dear Zulfa
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply19 Jan 2023, 13:44
Official
Dear Zulfa
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team