RK
REBECCA K
1 reviews | Active since Oct 2017
27 Oct 2020, 11:32
TfG customer service review
Their online logins need to be constantly changed as it sometimes does not let u login . Some of the customer service staff are impatient and will refer u to their online department even though they can assist . The staff at mall of Africa are very friendly and efficient.
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TFG's replyOfficial
27 Oct 2020, 16:15Dear Rebecca Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply27 Oct 2020, 16:15
Official
Dear Rebecca Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team