SM
Sibusiso M
1 reviews | Active since Jan 2020
23 Jan 2020, 21:28
Tfg ****** operating as insurance
After my phone was snatched from me, I provided every document they asked for but came back and told me that It was my fault that the phone was snatched and they will not be paying that was August 2019 but they are still deducting premiums for a phone that they know I no longer have.
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TFG's replyOfficial
24 Jan 2020, 10:33Dear Sibusiso Mntwini
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority so we may provide you with feedback as soon as possible.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority so we may provide you with feedback as soon as possible.
Kind RegardsTFG Customer Support Team
TFG's reply24 Jan 2020, 10:33
Official
Dear Sibusiso Mntwini
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority so we may provide you with feedback as soon as possible.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority so we may provide you with feedback as soon as possible.
Kind RegardsTFG Customer Support Team