PB
Pebetse B
1 reviews | Active since Sept 2019
20 Jan 2020, 17:17
Tfg Critical Illness Insurance service is Appaling
I have had the insurance for over 2yrs and when i put in a claim i was not helped...i called them to say ok i want to terminate the contract, i was given a number to call in order to do that...i have called the number and its either on line busy or just drops. All i want is to terminate this insurance .
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TFG's replyOfficial
21 Jan 2020, 11:44Dear Pebetse Baloyi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply21 Jan 2020, 11:44
Official
Dear Pebetse Baloyi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team