TFG Credit Policy

<div>TFG's credit policy offers 12 month to pay charging interest or 6 months interest free. However when you sign up selecting 6 months there is no warning that if you do an online purchase,, they will automatically transfer the 6 month account balance to a 12 month account and charge you interest on the balance of a/c. In a case in question the payment due on 1st monthly, was made on 2nd January 2023 after receiving verbal approval of paying the instalment 2nd (Monday). When next statement January it showed an interest charge for paying 1 day late. When the customer appealed this unfair situation they refused on policy grounds, despite the fact that the policy had not been communicated at all.</div>