RK
Rolene K
1 reviews | Active since May 2015
07 Jan 2023, 06:01
TFG cellphone insurance under Monitors is the Worst Insurance company
The worst cell phone nsurance policy i had ever!! My phone was ****** out of my bag, and I was told that since I was in public space, my policy does not cover that!!!
This is the most bizarre thing I have heard ever...Where does a person's phone get ****** mostly at places like this, they could easily accept my premiums monthly, but now, when you claim you hear this!!
I am taking this matter further legally!!
DO NOT EVER USE TFG INSURANCE WHEN YOU BUY A PHONE THROUGH THEM!!!
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TFG's replyOfficial
07 Jan 2023, 08:12 Dear Rolene
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply07 Jan 2023, 08:12
Official
Dear Rolene
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team