1 reviews | Active since Aug 2018
TFG cellphone insurance ****
Hi. I bought two phones from Fochini two years ago on my account and insured them with TFG cellphone insurance. One was used by me and the other by my wife. I was ****** and lost both phones. They only payed for one and the other one declined with the reason it was my wife's phone. My account, my insurance, what is mine is my wife's. (E.g if I get black listed she will be automatically) Please advise.
Good day 2056
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Customer Support team
Good day 2056
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Customer Support team