TL
Tsepo L
1 reviews | Active since Jul 2022
21 Jul 2022, 18:47
TFG cellphone insurance
had an cellphone insurance with TFG and administered by Monitor' they service is poor never opt for it. had claim with them and my claim was approve and been going to store for a week and still no replacement for my phone. been taken from one store to the other and Monitor never comes alright.
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TFG's replyOfficial
22 Jul 2022, 08:44Dear Tsepo Lesese
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply22 Jul 2022, 08:44
Official
Dear Tsepo Lesese
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team