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Suresh T
1 reviews | Active since Nov 2018
12 Nov 2018, 11:29
TFG card & online
Hi, I have TFG account, but some one resisted with my card using his email & phone number. How can it possible. TFG don't have a secured systems, how some one knows my card details. Then I called customer care, she spoke to me and she confirmed about profile and logged a incident. Then I raised a question, how some one can use my card then my call was disconnected.
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Suresh T's updateReviewer Update
12 Nov 2018, 11:38Hi, I have TFG account, but some one registered with my card using his email & phone number. How can it possible. TFG don't have a secured systems, how some one knows my card details.
Then I called customer care, she spoke to me and she confirmed about profile and logged a incident. Then I raised a question, how some one can use my card then my call was disconnected.
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Suresh T's update12 Nov 2018, 11:38
Reviewer Update
Hi, I have TFG account, but some one registered with my card using his email & phone number. How can it possible. TFG don't have a secured systems, how some one knows my card details.
Then I called customer care, she spoke to me and she confirmed about profile and logged a incident. Then I raised a question, how some one can use my card then my call was disconnected.
TFG's replyOfficial
12 Nov 2018, 11:40Good day Suresh T
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
TFG's reply12 Nov 2018, 11:40
Official
Good day Suresh T
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
We are so sorry to hear about your experience, this is definitely not the kind of service we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team