VM
VHUGALA M
1 reviews | Active since Nov 2017
02 Sept 2021, 09:37
TFG billing *****
I am still waiting for the interest charged on my account due to you changing my payment cycle to 12 months without my consent to be credited or rectified. My cycle has been changed back to 6 months but you are since to credit the interest already charged . Please do the right thing
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TFG's replyOfficial
02 Sept 2021, 12:01 Dear Vhugala Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply02 Sept 2021, 12:01
Official
Dear Vhugala Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
VM
VHUGALA M's updateReviewer Update
07 Sept 2021, 09:09How much longer should I wait before you resolve this issue and do right by your customer. Am frustrated and upset to say the least
VM
VHUGALA M's update07 Sept 2021, 09:09
Reviewer Update
How much longer should I wait before you resolve this issue and do right by your customer. Am frustrated and upset to say the least