TFG big ****mers

TFG is so quick to get Collections department to call but I’m told I must be patient for them to pick up my payment and allocate to my account

This is nonsense service , my account was due on the 1st of January 2025, my kind has been everywhere as on the 29th of Dec it was my wedding day , as soon as I received that reminder on the 2nd , I made payment and sent through POP to the same email address

I have been getting calls at least 4 times a day and I keep telling them I paid and I’m told I need to go to the store , what for ? The whole reason I didn’t make a store payment was because I am away

The next thing TFG will list the month of December as a missed payment on my credit record even though they can’t confirm to have received my POP

It wasn’t my first time making a payment via EFT so there shouldn’t be any discrepancy on my payment

I am not going to be patient if you guys are so quick to update credit record and add collection fees