TH
Tinelle H

1 reviews | Active since Dec 2020

01 Apr 2023, 08:46

TFG BASH NONSENSE

I have been a TFG account holder for years. I make online purchases every month as a matter of convenience because I don't like stores. But with the new Bash nonsense I am unable to as the website keeps jumping around. I can with all honesty say that you have lost me as a purchaser. I will be finishing payment on my account then closing the account.

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Replies (1)
TFG
TFG's reply01 Apr 2023, 11:29
Official
 Good day Tinelle 
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. 
This matter will be addressed with the highest priority, your reference number will be sent to you shortly. 
Warm regards TFG Customer Support Team
 

Best regards,